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Frequently Asked Questions

Are your products real gold?

All of our Gold or Rose Gold pieces are plated in 18k Gold or 18k Rose Gold. We source only the finest metals for all of our jewelry pieces. The base is made from 316L stainless steel, unless otherwise stated on our product pages. Our stainless steel

How can I clean my jewelry?

Our stainless steel based jewelry is tarnish and water resistant, meaning caring for your pieces is simple. Avoid contact with strong chemicals and cleaning agents (detergent, bleach, perfume) as these solutions may damage the layer of gold or silver

How long does shipping take?

Some of our pieces are ready to ship, while others are made to order or personalized, resulting in varied processing times. Offering such a large catalog of unique jewelry pieces means that our production times will vary for each item. The best way t

Can I send jewelry as a gift?

Right now, we do not offer any sort of gift wrapping or personalized notes on orders. We're hoping to offer this later in the year so join our mailing list and we'll let you know when we launch new items and options!. No, we never including cost, rec

What does the Lifetime Happiness Guarantee cover?

You deserve the finest quality jewelry and service, that's why we offer a 100% lifetime guarantee for all of our pieces and accessories. We stand behind our craftsmanship and materials so we are confident that they will last a lifetime. If our produc

Can I change or cancel my order?

Once an order has been placed, we are unable to cancel it or make any changes. Our team promptly processes orders to ensure your jewelry is delivered to you as quickly as possible. If you have provided an incorrect shipping address or if you have any